About Us

Connect Facilities was founded with the primary aim of providing unparalleled support to owners corporations, landlords, and tenants.

Over time, our scope has expanded significantly, encompassing a remarkable array of buildings throughout Melbourne. These include a diverse range of high-rise towers, spanning the spectrum from timeless classics to cutting-edge modern marvels. Our expertise also extends to multi-level residential developments that offer distinctive and customised lifestyles, as well as dynamic mixed-use commercial sites and precincts.

With our headquarters situated in Melbourne, Connect Facilities has consistently earned acclaim across Australia as the foremost name in reliable facilities management. Our unwavering commitment remains focused on upholding the highest benchmarks of quality, efficiency, and sustainable practices, all of which converge to ensure the utmost safety for residents across the board.

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Foundation

Our high standards are built on four pillars of service: expertise to match our drive, a commitment to customers, striving to set new standards and creating the perfect program for your site. To us, it’s more than an approach. It’s a commitment. We meet stakeholder needs and site requirements with exceptional service and outcomes.

Industry Experience

Our understanding and agility are complemented by industry expertise and a great depth of experience – ensuring the highest standards of operational efficiency, security and service are maintained year-round within your building complex.

Customer Service

We are committed to customer service and safety, providing our clients with the comfort and peace of mind that defines world-class service in our industry.

Setting benchmarks

Our services are carefully thought out, comprehensively detailed and documented, and appropriately managed and coordinated. Each member of our staff is held accountable to the highest industry standards of presentation – and their work is consistently reviewed to ensure our benchmark standards are maintained.

Personalised programs

We understand that every site has unique qualities. From size and layout, amenities, to special sustainability features, high-tech security systems and more. Due to this, we create personalised on-site programs to ensure we serve every property in the best ways possible.

Ethos

Mission

To provide the most comprehensive, modern, safe and sustainable solutions in the facilities management industry – exceeding the expectations of clients and the greater Melbourne community.

Vision

To be known for defining standards of quality, service and value through continual improvement of practices, implementation of leading-edge technology and an impactful industry presence.

Values

Our values are built around a commitment to the care and continued performance of your property – and to the comfort and convenience of its residents.

Team

We are a diverse group of property professionals – all sharing a focus and dedication to providing the best service possible to our clients, their properties and their people.

Interested in finding out more about Connect Facilities?
Fill out the form to download our corporate brochure.

Client Testimonials

I have found Leanne McConnell to be an excellent building manager for her management of the building, and her always friendly manner

David B

PRIMA TOWER

I lost my keys in the common areas as I left to walk my dog, I called the building manager from Connect Facilities, and he was able to quickly look at the CCTV footage and see where the keys had fallen out of my pocket. Always going above and beyond for all residents, thank you!

Spencer M

ESEN RESIDENCE

We are a group of dedicated professionals with experience covering all facets of the property industry.

Connect Facilities was founded with the primary aim of providing unparalleled support to owners corporations, landlords, and tenants.

We’re professionals with experience covering all facets of facilities management. We understand your building requirements, conquer expectations and provide the best possible outcomes.

Foundation

Ethos

Team

Interested in finding out more about Connect Facilities?
Fill out the form to download our corporate brochure.

Client Testimonials

We are a group of dedicated professionals with experience covering all facets of the property industry.

Connect Facilities was founded with the primary aim of providing unparalleled support to owners corporations, landlords, and tenants.

We’re professionals with experience covering all facets of facilities management. We understand your building requirements, conquer expectations and provide the best possible outcomes.

Foundation

Ethos

Team

Interested in finding out more about Connect Facilities? Fill out the form to download our corporate brochure.

Client Testimonials

Interested in finding out more about Connect Facilities?
Fill out the form to download our corporate brochure.