Connect Facilities understands stakeholder expectation and site requirements – our services aren’t only best-practice – they’re made to provide you with the best possible outcomes.
Who We Service
Whether it’s your home, work or business, we provide complete end-to-end facilities management services with industry-leading service and transparency.
SKYSCRAPERS, HIGH-RISE & BOUTIQUE APARTMENTS
From boutique apartments to skyscrapers, our comprehensive and customised approach and services ensures your building is managed to peak efficiency, from top to bottom.
Providing industry-leading customer service, security and safety is our standard. For residents, your property is home and our presence defines a seamless lifestyle.
COMMERCIAL & INDUSTRIAL
Office work, logistics, scientific research and more. No matter what your business entails, our facilities management services empower your staff to focus on what they do best.
When customer experience is key to sales, operational efficiency is part of the bottom line. We help businesses stay up and running, mitigating disruption and managing all the structural details.
Our high standards are built on four pillars of service: expertise to match our drive, a commitment to customers, striving to set new standards and creating the perfect program for your site.
To us, it’s more than an approach. It’s a commitment. We meet stakeholder needs and site requirements with exceptional service and outcomes.
What We Do
Customised, personalised programs of service based on your building and needs, including but not limited to:
We manage all facets of a facility with a view of maximising sustainability and operational efficiency. We have experience covering a wide range of amenities; essential, common and unique.
Our expertise covers a diverse range of property, construction and commercial industries – allowing us to develop management solutions tailored to your building’s unique requirements.
We coordinate and manage contractor relations, from the tender process to contract signing and beyond to long-term administration. We have many trusted contractors we work with day-to-day and on an ad-hoc basis.
We assist you in efforts to reduce environmental impact. We start with smart management of essential services and continue on to sharing, and implementing, cutting-edge insights.
OHS & Risk
Safeguarding your interests, people and property with diligence and procedures that are always up-to-date. Ensuring the continued safety of your living or working environment is our top priority.
On call to provide immediate, impeccable care to facilities and occupants in any situation that arises. We instil calmness through comprehensive emergency management.
Protecting occupants through comprehensive access control and security services. We provide your tenants with safety, confidence and peace-of-mind.
Complex systems require comprehensive service and, at times, maintenance, repairs and restoration. We ensure rapid response to any and all defects that arise.
A range of options to improve customer service standards and occupant experiences, from simple communications to 6-star hotel-calibre services.
Front-of-house presence that provides a stable and convenient suite of services to all occupants, from part-time to full 24-hour, year-round service.
With a long-term view of asset management, we coordinate and implement a planned calendar for servicing, safety and scheduling, all enabled by a complete asset registry.
Minor or major works impact the property as a whole. We manage projects to ensure minimal disruption for occupants and maximised outcomes for owners.
With a view of both sustainability and cost efficiency, we manage vital resources. We interface with providers, troubleshooting issues and staying ahead of trends and industry change.